Terms & Conditions

Birla Dharamshala, Ayodhya

Welcome to Birla Dharamshala. These Terms & Conditions govern your use of our website and the process of making enquiries or requesting accommodation through our website.

By accessing this website or submitting an enquiry, you agree to comply with these Terms & Conditions.

Property: Birla Dharamshala
Address: 24/2 10, Ayodhya Junction Road, Sai Nagar, New Colony, Ayodhya, Uttar Pradesh – 224123
Phone: +91 9953598831

1. About Our Accommodation

Birla Dharamshala provides accommodation facilities for pilgrims, families and travellers visiting Ayodhya.

Accommodation may include AC and Non-AC rooms and other facilities as described on the website. Facilities, room types and availability may vary.

Information displayed on the website is intended to provide general information about our accommodation and facilities.

2. Room Availability

All room bookings and enquiries are subject to availability.

Submitting an enquiry through the website, phone or WhatsApp does not automatically guarantee a confirmed reservation unless the reservation has been confirmed by Birla Dharamshala.

Room availability may change without prior notice.

3. Booking & Reservation

When you request a reservation, you may be asked to provide information such as your name, contact number, arrival date, departure date, number of guests and room preference.

A booking will be considered confirmed only after the applicable booking requirements communicated by Birla Dharamshala have been completed.

If advance payment is applicable, the payment amount and payment conditions will be communicated before the payment is requested.

4. Pricing & Charges

Room rates may vary depending on room type, dates, availability, occupancy and applicable booking conditions.

Any applicable taxes, additional charges or special conditions will be communicated where applicable.

Advertised prices or offers are subject to availability and the terms applicable to the specific booking.

We aim to ensure that pricing and accommodation information displayed on our website is accurate and transparent.

5. Payment

Where advance payment is required, the guest will be informed of the amount and applicable payment instructions before payment.

Guests should make payments only through payment methods or account details officially communicated by Birla Dharamshala.

We will not ask guests to share passwords, OTPs, ATM PINs or other confidential banking credentials.

6. Cancellation & Refunds

Cancellation and refund conditions may depend on the specific booking, room type, booking date and payment terms communicated at the time of reservation.

Guests should confirm the applicable cancellation and refund conditions before making any advance payment.

Where a refund is applicable, processing time may depend on the payment method or banking/payment service provider involved.

7. Check-In & Check-Out

Standard check-in and check-out timings may apply.

Guests should confirm the applicable timings at the time of booking, particularly when arriving early or departing late.

Early check-in or late check-out may be subject to availability and additional charges where applicable.

8. Guest Identification

Guests may be required to provide valid identification documents during check-in as required by applicable laws, regulations or property procedures.

The property may refuse accommodation where legally required or where a guest does not satisfy applicable check-in requirements.

9. Guest Responsibilities

Guests are expected to:

  • Provide accurate booking information.
  • Follow applicable property rules.
  • Respect other guests and staff.
  • Maintain reasonable cleanliness and care of the property.
  • Use accommodation facilities responsibly.
  • Comply with applicable laws and regulations.

10. Prohibited Activities

Guests must not use the property for unlawful activities or activities that may endanger other guests, staff or property.

Any activity prohibited under applicable law may result in termination of the stay and may be reported to the appropriate authorities where legally required.

11. Property Damage

Guests may be responsible for loss or damage caused to property, facilities or equipment through intentional or negligent conduct, subject to applicable law and the circumstances of the incident.

12. Website Information

We make reasonable efforts to keep the information on this website accurate and updated.

However, room availability, facilities, prices, photographs, timings and other information may change from time to time.

Website content should not be interpreted as a guarantee that a particular room, facility or service will always be available.

13. Third-Party Services & Links

The website may contain links or communication options connected with third-party services such as WhatsApp, Google Maps, payment services or analytics/advertising platforms.

Third-party services operate under their own terms and privacy policies. Birla Dharamshala is not responsible for the independent policies or practices of third-party platforms.

14. Advertising & Promotional Information

Birla Dharamshala may promote its accommodation through online advertising platforms.

Advertisements are intended to provide accurate information about the accommodation and available services. Offers and promotional information are subject to availability and applicable terms.

We do not intentionally use misleading claims, false affiliations, unavailable offers or inaccurate business information.

15. Intellectual Property

Unless otherwise stated, website content including text, logos, graphics, photographs and design elements may belong to Birla Dharamshala or its respective content providers.

Website content may not be copied, reproduced, modified or commercially exploited without appropriate permission.

16. Limitation of Liability

We take reasonable care to provide accurate information and maintain our website. However, we do not guarantee that the website will always be available, error-free or uninterrupted.

To the extent permitted by applicable law, Birla Dharamshala will not be responsible for losses arising from temporary website unavailability, third-party services, technical interruptions or circumstances beyond our reasonable control.

17. Force Majeure

We shall not be responsible for failure or delay in providing services caused by circumstances beyond reasonable control, including natural disasters, government restrictions, public emergencies, major technical failures or other unforeseen events.

18. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page.

Continued use of the website after an update constitutes acceptance of the updated terms to the extent permitted by law.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location, subject to applicable law.

20. Contact Us

For questions regarding reservations, accommodation, these Terms & Conditions or our services, please contact:

Birla Dharamshala
24/2 10, Ayodhya Junction Road,
Sai Nagar, New Colony,
Ayodhya, Uttar Pradesh – 224123

Phone: +91 9953598831

Last Updated: August 2026