Birla Dharamshala, Ayodhya
Welcome to Birla Dharamshala. These Terms & Conditions govern your use of our website and the process of making enquiries or requesting accommodation through our website.
By accessing this website or submitting an enquiry, you agree to comply with these Terms & Conditions.
Birla Dharamshala provides accommodation facilities for pilgrims, families and travellers visiting Ayodhya.
Accommodation may include AC and Non-AC rooms and other facilities as described on the website. Facilities, room types and availability may vary.
Information displayed on the website is intended to provide general information about our accommodation and facilities.
All room bookings and enquiries are subject to availability.
Submitting an enquiry through the website, phone or WhatsApp does not automatically guarantee a confirmed reservation.
A reservation becomes confirmed only after Birla Dharamshala confirms the booking and any applicable booking requirements, including any required advance payment, have been completed.
Room availability may change without prior notice until the reservation is confirmed.
When you request a reservation, you may be asked to provide information such as your name, contact number, arrival date, departure date, number of guests and room preference.
A booking will be considered confirmed only after the applicable booking requirements communicated by Birla Dharamshala have been completed and the reservation has been confirmed by the property.
An enquiry, phone call, WhatsApp message or form submission is not itself a confirmed booking.
Guests will be informed of the applicable room availability, booking requirements, payment requirements and relevant booking conditions before a reservation is confirmed.
If advance payment is applicable, the payment amount and payment conditions will be communicated before the payment is requested.
Where applicable, the guest will also be informed of the relevant cancellation and refund conditions before completing the booking or making the applicable advance payment.
Room rates may vary depending on room type, dates, availability, occupancy and applicable booking conditions.
Any applicable taxes, additional charges or special conditions will be communicated where applicable.
Advertised prices or offers are subject to availability and the terms applicable to the specific booking.
We aim to ensure that pricing and accommodation information displayed on our website is accurate and transparent.
Before a guest completes a booking or makes any applicable advance payment, the relevant price, applicable charges and material booking conditions will be communicated.
Guests may contact Birla Dharamshala before payment if they require clarification regarding the total applicable amount or booking conditions.
Where advance payment is required, the guest will be informed of the amount and applicable payment instructions before payment.
Guests should make payments only through payment methods or account details officially communicated by Birla Dharamshala.
We will not ask guests to share passwords, OTPs, ATM PINs or other confidential banking credentials.
Payment of an applicable advance amount does not change the cancellation or refund conditions applicable to the specific reservation. Those conditions will be communicated before the payment is made.
Cancellation and refund conditions may depend on the specific booking, room type, booking dates, availability and payment terms applicable to the reservation.
The applicable cancellation conditions will be communicated to the guest before the guest completes the relevant booking or makes an applicable advance payment.
Guests should review and confirm the applicable cancellation conditions before making any advance payment.
Guests who wish to cancel a reservation should contact Birla Dharamshala using the official contact details provided on this website.
The cancellation request may be verified against the booking details provided at the time of reservation.
Whether a refund is available will depend on the cancellation conditions applicable to the specific reservation.
Where the applicable booking conditions provide for a refund, the eligible amount will be processed according to those conditions.
Where the applicable booking conditions do not provide for a refund, the guest will be informed of the applicable condition.
Where a refund is applicable, it will normally be processed using the applicable payment method or through the payment process used for the original transaction, where technically and legally appropriate.
The time required for the refunded amount to appear in the guest's account may depend on the bank, payment gateway, card issuer or other payment service provider.
Requests to modify dates, room type, number of guests or other booking details are subject to availability and the applicable booking conditions.
Any additional charges or changes to the booking conditions, where applicable, will be communicated before the requested change is confirmed.
We do not intentionally hide or misrepresent material information regarding booking requirements, pricing, cancellation conditions or refunds.
Standard check-in and check-out timings may apply.
Guests should confirm the applicable timings at the time of booking, particularly when arriving early or departing late.
Early check-in or late check-out may be subject to availability and additional charges where applicable.
Guests may be required to provide valid identification documents during check-in as required by applicable laws, regulations or property procedures.
The property may refuse accommodation where legally required or where a guest does not satisfy applicable check-in requirements.
Guests are expected to:
Guests must not use the property for unlawful activities or activities that may endanger other guests, staff or property.
Any activity prohibited under applicable law may result in termination of the stay and may be reported to the appropriate authorities where legally required.
Guests may be responsible for loss or damage caused to property, facilities or equipment through intentional or negligent conduct, subject to applicable law and the circumstances of the incident.
We make reasonable efforts to keep the information on this website accurate and updated.
However, room availability, facilities, prices, photographs, timings and other information may change from time to time.
Website content should not be interpreted as a guarantee that a particular room, facility or service will always be available.
Where information is specific to a particular booking, the booking-specific terms communicated to the guest will apply, subject to applicable law.
The website may contain links or communication options connected with third-party services such as WhatsApp, Google Maps, payment services or analytics/advertising platforms.
Third-party services operate under their own terms and privacy policies. Birla Dharamshala is not responsible for the independent policies or practices of third-party platforms.
Birla Dharamshala may promote its accommodation through online advertising platforms.
Advertisements are intended to provide accurate information about the accommodation and available services. Offers and promotional information are subject to availability and applicable terms.
Any advertised offer should be available and reasonably identifiable on the relevant destination page or through the booking/enquiry process.
We do not intentionally use misleading claims, false affiliations, unavailable offers or inaccurate business information.
Material information relating to pricing, booking requirements, payment, cancellation and refunds is intended to be communicated clearly before the relevant booking commitment or advance payment.
Unless otherwise stated, website content including text, logos, graphics, photographs and design elements may belong to Birla Dharamshala or its respective content providers.
Website content may not be copied, reproduced, modified or commercially exploited without appropriate permission.
We take reasonable care to provide accurate information and maintain our website. However, we do not guarantee that the website will always be available, error-free or uninterrupted.
To the extent permitted by applicable law, Birla Dharamshala will not be responsible for losses arising from temporary website unavailability, third-party services, technical interruptions or circumstances beyond our reasonable control.
We shall not be responsible for failure or delay in providing services caused by circumstances beyond reasonable control, including natural disasters, government restrictions, public emergencies, major technical failures or other unforeseen events.
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
Continued use of the website after an update constitutes acceptance of the updated terms to the extent permitted by law.
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant location, subject to applicable law.
For questions regarding reservations, accommodation, booking requirements, cancellation conditions, refunds, these Terms & Conditions or our services, please contact:
Birla Dharamshala
24/2 10, Ayodhya Junction Road,
Sai Nagar, New Colony,
Ayodhya, Uttar Pradesh – 224123
Phone: 9536580877
Last Updated: August 2026